TERMS & CONDITIONS


  1. Promotion:
    BEAT THE HEAT WITH BRIVIS
  2. The Promoter:
    The “Promoter” is Rinnai Australia Pty Ltd (ABN: 74 005 138 769) 100 Atlantic Dr, Keysborough VIC 3173.
  3. Promotion Type:
    Cashback via digital VISA card.
  4. Purchase Period:
    Purchase Period commences 9:00am AEDT 1st November 2024.
    Purchase Period concludes 11:59pm AEDT 28th February 2025.
  5. Claim Period:
    Claim Period commences 9:00am AEDT 1st November 2024.
    Claim Period concludes 11:59pm AEDT 31 March 2025.
  6.  Participating Locations:
    Australian Capital Territory (ACT), New South Wales (NSW), South Australia (SA), Victoria (VIC), Tasmania (TAS), Western Australia (WA) and Queensland (QLD).
  7. Participating Retailers and Dealers:
    Retailers and dealers participating in the Promotion (each a “Participating Retailer and Dealer”) are any retailers or dealers that stock the Participating Products (defined below) and display advertising material relating to this Promotion during the Purchase Period. Participating Retailers and Dealers for each State/Territory include, but are not limited to, the following:
    • ACT:
      CLIMATE MASTER AUSTRALIA
      NATURAL GAS & WATER PTY LTD
      LANDMARK AIR PTY LTD
      THE ENERGY PEOPLE
      MINT AIRCONDITIONING & REFRIGERATION P/L
      CAPITAL AIR GROUP PTY LTD
      THERMAL ACTIVE AIR CON & HEATING P/L
      CAPITAL AIR HEATING & COOLING
      LEVEL ELECTRICAL & AIR FYSHWICK
      TIM MAITLAND ELECTRICAL
      COMPLETE HEAT & COOL P/L
      HEATING & COOLING SERVICES FYSHWICK
      AIRCONDITIONING & HEATING CENTRE
    • NSW:
      MJR ELECTRICS
      COWRA HOME REPAIR SERVICE
      GRAY'S ELECTRICAL & MECHANICAL SERVICES
      CONNECTED ELECTRICAL & AIR CON INVERELL
      PALMAIR HEATING & COOLING SPECIALISTS
      SAPPHIRE CITY SOLAR & ELECTRICAL
      ALLIANCE CLIMATE CONTROL FYSHWICK
      CLIMATE KING PTY LTD
      BEN TREGEAR ELECTRICAL
      LONGS ECHUCA MOAMA
      LOPEZ REFRIGERATION & AIRCONDITIONING
      HOT AND COLD SHOP
      O'BRIEN ELECTRICAL ECHUCA MOAMA
      BORDER HEATING & COOLING
    • NT:    
      Any claimants that purchase a Participating Product from a store located in NT will be required to ask the store of purchase if they are participating in this Promotion prior to claiming their reward. 
    • SA:
      GLOW HEATING AND COOLING - CITY
      GLOW HEATING AND COOLING - SOUTH
      REMOTE AIR SERVICES
      GAS WORKS MORPHETTVALE
      GAS WORKS MODBURY
      MOUNT GAMBIER AIR CONDITIONING
      DEVILLES AIR CONDITIONING
      KOZCO ENERGY GROUP
      SCOTTS AIR
      KNIGHTS HEATING AND COOLING
      ENERGY HOT HOUSE
      BALDWINS PLUMBING AND GAS
      QUANTUM REFRIGERATION
      NARACOORTE REFRIGERATION
      LC ELECTRICAL
      BROMSON ENERGY
      SIMMONDS REFRIGERATION
      AIR CONDITIONING DOCTOR
      POWERHOUSE ELECTRICAL & DATA SOLUTIONS
      PRECISE PLUMBING PTY LTD
      SS JONES PLUMBING & GASFITTING
      ROBE REFRIGERATION
      LJ REFRIGERATION & AIR CONDITIONING
      SPECIALISED AIRCONDITIONING SOLUTIONS
      BAROSSA
      RIVERLAND
      STATE ADMIN & BUILDERS SELECTION CENTRE
      The Gas Shop Unley
      Affordable Air
      ACM – Millicent
      Peninsula Air
      Reece Williams
      T&J – Tennant Creek
      Premi Air – Murray Bridge
      Morphett Air
    • VIC:
      A-TEMP HEATING & AIRCONDITIONING
      ADVANCE HEATING & COOLING (AUS) P/L
      AIR CON EZY
      AIRCONDITIONING & ELECTRICAL SERVICES
      AIR DOME AUSTRALIA HEATING & AIRCON
      AIRFOUR AIR CONDITIONING & MECHANICAL
      AIRPOWER HEATING & COOLING
      ALDER HEATING & AIRCONDITIONING P/L
      ALL CLIMATE SOLUTIONS
      AUSTRALIAN CLIMATE SYSTEMS P/L
      BAYDAN HEAT & COOL P/L
      BEACHSIDE PLUMBING SERVICES
      BEGGS AIR CONDITIONING
      BENDIGO REFRIGERATION & A/C
      BLAIN-AIR HEATING & COOLING
      BMD HEATING & COOLING PTY LTD
      BORDER HEATING & COOLING
      BORDER HEATING & COOLING
      BRADDING GJ HEATING & COOLING
      BRADDING GJ HEATING & COOLING
      BRADDING GJ HEATING & COOLING
      BUDGET GAS
      CHALCOT H&AIRCONDITIONING P/L
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMAT AIRCONDITIONING & SOLAR
      CLIMATECH HEATING & COOLING
      CLIMATE STYLE H&C
      CLIMATISE PTY LTD
      COLBYCOOL HEATING & AIRCONDITIONING
      COLD BEAR HEATING & COOLING
      COMFORT H&C
      COMFYHOME P/L
      COOL WATTS P/L
      COUPER AIR P/L
      CRICHTON FIRESIDE SHOP
      CUMMINS CONTRACTING P/L
      DUAL HEATING & AIRCONDITIONING
      EAST GIPPSLAND HEATING & COOLING
      EFFICIENT AIR
      ELEMENT H & C
      EULIFE GROUP P/L
      EXTRORDINAIR
      FAIRBAIRNS HEATING & COOLING
      FLAMING MO'S
      FRAZER AIR
      GASMAN GROUP PTY LTD
      GASTEK
      GREENSBOROUGH GAS CENTRE
      GIPPSLAND AIR
      HEATCOOL GROUP
      HILLSIDE HEATING
      HOLLOWAY AIRCONDITIONING AND PLUMBING
      HOT AND COLD SHOP SHEPPARTON
      HOT AND COLD SHOP BENALLA
      HOT AND COLD SHOP COBRAM
      I HEAT & COOL
      IENERGI AUSTRALIA PTY. LTD.
      IMMERGE GROUP PTY LTD
      IPEX PLUMBING & CLIMATE SOLUTIONS
      J & J HEATING - AIRPOWER HEATING & COOLING
      J & S AIRCONDITIONING PTY LTD
      JE HARRISON PLUMBING
      LINCOLN AIRCONDITIONING & REFRIGERATION
      LONGS ECHUCA MOAMA
      LONGS ECHUCA MOAMA
      MACAIR REFRIGERATION & A/C
      MARTIN PLUMBING GROUP
      MCCAIG AIRCONDITIONING
      MCKINNON HEATING & COOLING
      MCG AIR CONDITIONING
      MELBOURNE GAS & AIR
      MIDDLETONS HEAT N COOL
      MJT HEATING & COOLING
      MODE HEATING & COOLING
      MR GASMAN PTY LTD
      NATGAS SHOP
      NATIONAL HEATING & COOLING WODONGA
      NATIONAL HEATING & COOLING GEELONG
      NORTAN AIR CONDITIONING & HEATING
      O'BRIEN ELECTRICAL ECHUCA MOAMA
      OPTIMA HEATING & AIR CONDITIONING P/L
      PENINSULA HEATING & COOLING SOLUTIONS
      PIER 2 PIER HEATING AND COOLING
      PLUM HEATING & COOLING PTY LTD
      POINT NEPEAN A/C
      PORTLAND HEATING & COOLING
      PRECISION HEATING & COOLING
      PRIORITY 1 CLIMATE SOLUTIONS
      RAINEY GAS SERVICES P/L
      RMS HEATING & COOLING
      ROSANNA H&C
      RUSSELLS HEATING COOLING
      SALE PLUMBING & GASFITTING
      SHAW GJ&C P/L
      SOUTH GIPPSLAND A/C P/L
      SMOEL H&C
      STATE GAS APPLIANCES
      STEERE HEATING & COOLING
      STAYCOOL HEATING & AIRCONDITIONING
      SUMMIT HEATING AND COOLING
      SURREY AIR
      TAILORED HEATING & COOLING SOLUTIONS
      TED FINCHETT
      THE HAYMARKET
      THE HEATING & COOLING COMPANY
      TONNA HEATING & COOLING P/L
      UNIVERSAL HEATING & COOLING
      WADES GAS & PAINT
      WALDRON H&C
      WESTERN THERMAL SOLUTIONS
      WILLIRA H&C
      WONDERS P/L
    • TAS
      ENERGYPOINT DEVONPORT
      GASMANIA HOBART
      CULLEN GAS LAUNCESTON
      HOME SMARTS HOBART
    • QLD
      AGILE EQUIPMENT HIRE MURARRIE
      AIR CON SERVICE & INSTALL HIGHLAND PARK
      APRACS AIRCON & ELECTRICAL CASINO
      BRIX ELECTRICAL IPSWICH
      CAPCOOL AC & REFRIGERATION BARNEY POINT
      CHILLY AIR TOWNSVILLE
      CLARENCE COAST AIR CONDITIONING YAMBA
      CLIMATROL SERVICES MURRARIE
      COOLTIMES SERVICES CAPALABA
      DON HALL AIR CONDITIONING & ELEC MAREEBA
      ELECTRIFIED AUSTRALIA CLEVELAND
      EMIRG SERVICES TAMBORINE
      EXCEL POWER TOOWOOMBA
      FNQ REFRIGERATION & AIR CON MAREEBA
      GOANNA AIR BURLEIGH WATERS
      GOOD MAINTENANCE OPERATIONS SPRINGHILL
      GRAFTON AIR
      GT AIR RACEVIEW
      ICE BLAST LOGANHOLME
      INTEGRATED ENGINEERING MURRARIE
      JADAIR ELECTRICAL CLEVELAND
      JARVIS AIRCON UPPER COOMERA
      MAGNETO HVAC PORTSMITH CAIRNS
      MAZLIN ELECTRICAL AITKENVALE
      MENZEL AIR
      OZ AIR AND INSULATION PTY LTD
      QUEENSLAND AIRCON ORMEAU
      SPARKY DIRECT PTY LTD CABOOLTURE SOUTH
      SUNSHINE COAST AIR CON KINGS BEACH
      SUNSHINE STATE AC & REFRIG NTH TOOWOOMBA
      WHOLESALE APPLIANCE NERANG
      WINTERS AIR GRAFTON
      ADVANCED AIR CONDITIONING NORTHGATE
      AIR MECH BURLEIGH HEADS
      AIRMECH FACILITIES BURLEIGH HEADS
      ALL COOL SALES BRENDALE
      BASE PRECISION COOLING WYNNUM WEST
      COLDPRO JIMBOOMBA
      COOLMASTER MAINTENANCE LOGANHOLME
      COOLS WHOLESALE MURRARIE
      DJ AIR SERVICES MURRUMBA DOWNS
      GLADSTONE REFRIGERATION GLADSTONE
      HINTERLAND AIR CONDITIONING BURLEIGH
      HOT COPPER STANTHORPE
      IAN HUGHES ELECTRICAL DAISY HILL
      JARIC GROUP CAPALABA
      LOVEDAY ELECTRICAL CABOOLTURE
      MESSINA AC & REFRIG REDLYNCH
      OZZY AIR SOLUTIONS ORMEAU
      PARSONS INDUSTRIES CAPALABA
      RAMCOM AUSTRALIA ORMEAU
      RIPPA ENTERPRISE LONGREACH
      RIVER CITY AIRCON RACEVIEW
      SOUTH POLE HEATING COOLING KELVIN GROVE
      SOUTH WEST WATER SOLUTIONS CHINCHILLA
      SUNSHINE COAST AIR & ELEC PEREGIA BEACH
      YEO GG & AM BELYANDO
      ACD AIR CONDITIONING DIRECT BERRINBA
      ACD AIR CONDITIONING DIRECT NORTH LAKES
      ACD AIR CONDITIONING DIRECT TOOWOOMBA
      ALL AIR DUCT AND FITTINGS GEEBUNG
      CLIMATE HVAC MANSFIELD
      COMPLETE AIR SUPPLY BURLEIGH
      COOLCHAIN MACKAY
      DEEPCHILL MIAMI
      HEMBROWS ELECTRICAL UNDERWOOD
      MASONS AIR CONDITIONING TOOWOOMBA
      RACE SUPPLIES
      UNDERWOOD AC WAREHOUSE UNDERWOOD
    • WA
      AIR CONDITIONING HEADQUARTERS
      ASSOCIATED AIRCONDITIONING SERVICES
      CRAMER & NEILL
      CUSTOMISED AIR CONDITIONING PTY LTD
      GAMATO MANUFACTURING
      NIXON ELECTRICAL & AIR
      NIXON ELECTRICAL & AIR
      PROFESSIONAL TRADE SERVICES
      METALFLEX JANDAKOT
      METALFEX WANGARA

    If in doubt, a claimant may ask a retailer whether or not they are participating in the Promotion.

  8. Eligible Claimants:
    1.  The Promotion is only open to individuals aged 18 years or older who are residents of Australia, excluding management and employees of the Promoter, its associated companies/subsidiaries, Participating Retailers, Dealers and agencies associated with this Promotion (“Eligible Claimants”)..
    2. “Employees” means any directors, management, employees, concessionaires, consultants, officers and contractors or other such people who perform work under the control of another in exchange for payment.
    3. The Promoter is responsible for determining whether a person is an Eligible Claimant in its absolute discretion.
  9. Claim Limit:
    Eligible Claimants may submit a limit of one (1) claim per Participating Product (defined below) purchased in a Qualifying Purchase (defined below).
  10. How to Participate:
    1. during the Purchase Period, purchase* any Participating Product (defined below) from a Participating Retailer (“Qualifying Purchase”);
    2. collect and retain a copy of the purchase receipt from the Qualifying Purchase;
    3. by 11:59pm AEDT 31st March 2025, visit https://www.rinnaipromotions.com.au/beat_the_heat_with_brivis using a compatible browser and fully complete and submit the online claim form, providing all details required, including but not limited to:
      1. any requested information about the Participating Product and Qualifying Purchase (including product purchased, place of purchase, purchase date, etc);
      2. uploading a copy of the purchase receipt from the Qualifying Purchase (“Qualifying Purchase Receipt”) in an accepted file size/format;
      3. any requested personal information (including first name, last name, mobile phone number, email address, suburb, state and postcode); and
      4. indicate acceptance of these Terms and Conditions.

      *“Purchase” means to make payment in full for a Participating Product during the Purchase Period from a Participating Retailer. This Promotion is based on available stock only, and no back-orders will be accepted.

      THEN

    4. If the claim is deemed valid (allow three (3) business days for validation), the Eligible Claimant will receive notification of approval via email; OR
    5. If the claim is deemed invalid (allow three (3) business days for validation), the Eligible Claimant will receive notification of decline via email, with the reason for decline and the opportunity to supply additional information to support their claim (if applicable) within seven (7) days.
  11. Participating Products:
    Participating Products are any of the following:

Brivis Advance
F36DS, F46DS, F56DS, F66DS, F76DS, F86DS
Brivis Promina
P36, P46, P56, P66, P76
Brivis Contour 6 Series

L36, L46, L56, L66, L76

Brivis Contour 7 Series

L37, L47, L57, L77


  1. Required Verification/Proof of Purchase:
    The following documentation must form part of a valid online claim:
    1. a) Qualifying Purchase Receipt, which must clearly specify:
      • the Participating Product purchased;
      • the price of the Participating Product purchased;
      • the Participating Retailer or Dealer of purchase;
      • the purchase date;
      • the receipt number; and
      • that payment for the Qualifying Purchase has been received in full.
    2. If the Qualifying Purchase receipt is missing any of the above information, or is illegible or indecipherable, it will render the claim invalid.
    3. If requested by the Promoter, Eligible Claimants must produce, within the time requested by the Promoter at its absolute discretion, appropriate photo identification or other documentation to verify the identity, age, eligibility to participate in the Promotion and claim a reward, compliance with these Terms and Conditions, and/or the Qualifying Purchase receipt/s that correspond to the claim/s submitted in the Promotion.
    4. If the items required by the Promoter are not received or a claimant has not been verified to the satisfaction of the Promoter within the time period required by the Promoter, the claim/s submitted by the claimant may be deemed invalid.
    5. Rewards will only be awarded following all validation and verification requirements of the Promoter being met to its satisfaction. It is the responsibility of the claimant to provide the required information.
  2. Validation and Notification:
    1. All claims submitted in the Promotion will be reviewed by a representative of the Promoter). Claimants must allow three (3) business days for validation to be completed.
    2. If a claim is deemed valid the Eligible Claimant will receive a reward via email to the email address provided on the online claim form within ten (10) days of confirmation of the claim being approved.
    3. If a claim is deemed invalid, the Eligible Claimant will receive an email notifying them that their claim is invalid, reasons why and, if applicable, next steps. The Eligible Claimant will have seven (7) days from the date of the notification email to provide the requested information to the Promoter, unless expressly stated otherwise in the notification email. The Promoter reserves the right to deem any claim submitted invalid if an Eligible Claimant fails to provide the required information within the time specified.
  3. Rewards:
    1. Each Eligible Claimant will receive a digital VISA card of the relevant value corresponding to their Qualifying Purchase, as outlined below.
      1. $100 digital VISA card for models:
        • F36DS, F46DS, F56DS, F66DS, F76DS, F86DS
        • P36, P46, P56, P66, P76
      2. $150 digital VISA card for models:
        • L36, L46, L56, L66, L76
      3. $250 digital VISA card for models:
        • L37, L47, L57, L77
    2. The digital VISA card will be delivered via email to the Eligible Claimant’s email provided on the claim form within ten (10) days of confirmation of the claim being approved.
    3. Eligible Claimants must then follow the steps detailed within the email to activate and use their digital VISA card. To read the full digital VISA card Terms and Conditions, go to https://truerewards.com.au/visa-gift-card-terms.
  4. Card Activation and Expiry:
    1. The digital VISA card is issued by iGoDirect Group Pty Ltd and terms and conditions apply. In order to activate a digital VISA card, individuals must: a) have a mobile device which supports Apple Pay or Google Pay; b) be in Australia with location services enabled on your mobile device; and c) agree to any applicable terms of use, privacy policy and/or any other terms of Apple Pay or Google Pay.
    2. Digital VISA cards are valid for the period advertised on the digital VISA card and in the email containing the digital VISA card, and will expire on the date indicated on the face of the digital VISA card.
    3. After the digital VISA card has expired it is no longer valid, and all transactions will be declined. Eligible Claimants agree that they have no right to receive a refund of any unused value remaining and that unused value will become True Rewards’ property immediately following the expiry date unless True Rewards elects otherwise.

General Conditions:

  1. Details above and the following clauses collectively form the terms and conditions of this Promotion ("Terms and Conditions").
  2. Each Eligible Claimant is responsible for ensuring their familiarity with these Terms and Conditions at the time of participation. Participation in this Promotion is deemed acceptance of these Terms and Conditions. The Promoter’s decision not to enforce a specific restriction (whether communicated to a claimant or not) does not constitute a waiver of that restriction or of these Terms and Conditions generally.
  3. The Promoter’s decision in relation to any aspect of these Term and Conditions and the Promotion is final and binding on every person who participates. No correspondence will be entered into.
  4. This Promotion is not valid in conjunction with any other offer.
  5. Any values stated in these Terms and Conditions are in AUD/RRP/including GST.
  6. The Promotion may be extended at the Promoter's absolute discretion, subject to the written directions of any regulatory authority.
  7. Eligible Claimants can only participate in the Promotion in their own name. Eligible Claimants who enter using multiple aliases (e.g. multiple names, addresses and/or email addresses) will be disqualified and will forfeit the right to any reward.
  8. All claimants Eligible Claimants that the Promoter can rely on these Terms and Conditions even if the Promoter only learns of a person’s ineligibility after the Promoter has awarded a reward to the ineligible person. Payment by the ineligible person of the reward value to the Promoter may be required by the Promoter if this occurs.
  9. Incomplete, indecipherable or incorrect claims will be deemed invalid. Eligible Claimants are responsible for ensuring their correct personal details are provided and any updated details are notified to the Promoter. The Promoter accepts no responsibility should an Eligible Claimant fail to receive their reward because of a failure to notify the Promoter of correct details or of a change to their details, or for providing invalid information.
  10. Claims are deemed to be received at the time of receipt into the Promoter's database, not time of transmission by the claimant.
  11. The Promoter does not warrant that the claim mechanism will be available, or the Participating Retailers will be open, at all times during the Promotion Period.
  12. The Promoter is not responsible for any undelivered emails due to an Eligible Claimant’s spam filters or email settings.
  13. The Promoter shall not be liable for a reward being lost, deleted, stolen, damaged or tampered with in any way before it reaches a claimant or after it has been released to an Eligible Claimant.
  14. Any costs associated with accessing the Promotion or reward provider’s website, or associated with redeeming a reward are the Eligible Claimant’s responsibility and are dependent on the internet service provider used. Eligible Claimants must submit their claim manually using a compatible internet browser. The use of any automated software or any other mechanical or electronic means that allows a claimant to automatically submit claims in the Promotion repeatedly is prohibited and will render all claims submitted using such means invalid.
  15. The Promoter may, in its sole discretion, declare any claim or claimant invalid if the claimant:
    1. disrupts, annoys, abuses, threatens, harasses or attempts to do any of these things to the Promoter, another claimant or potential claimant of, or anyone else associated with, this Promotion;
    2. submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process; or
    3. engages in conduct in relation to this Promotion which is misleading, deceptive, fraudulent or damaging to the Promoter's goodwill or reputation.
  16. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to modify, suspend, terminate or cancel the Promotion, as appropriate, subject to any directions from any relevant authority.
  17. As a condition of claiming a reward, the Eligible Claimant may be required to (at the Promoter’s discretion) sign any legal documentation as and in the form required by the Promoter and/or reward suppliers in their absolute discretion.
  18. The Promoter may communicate or advertise this Promotion via Facebook. However, the Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Individuals are providing their information to the Promoter and not to Facebook. Individuals completely release Facebook from any and all liability.
  19. Rewards must be taken as offered and may not be varied. Rewards are not transferable, exchangeable, or redeemable for cash. If a reward is unavailable for any reason, the Promoter reserves the right to substitute another reward of equal or greater value for that reward, or element of it, subject to the approval of any relevant authority.
  20. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in reward value to that stated in these Terms and Conditions; (e) any tax liability/implications incurred by a claimant; or (f) use of a reward.
  21. The:
    1. Promoter, the Promoter's related entities, the Participating Retailers, Dealers and all agencies associated with the Promotion; and
    2. the employees, agents, directors and contractors, of all entities referred to in this clause, shall not be liable for any loss or claim, action, demand, liability, damage, cost, expense or personal injury whatsoever (including but not limited to any direct, indirect or consequential loss), incurred, suffered or sustained by any person or entity (without limitation) in connection with, or arising from, the Promotion or acceptance of a reward, except that which cannot be excluded by law (in which case that liability is limited to the maximum extent allowable by law).
  22. Eligible Claimants must, at the Promoter's request, participate in any Promotion activity (such as publicity and photography) relating to participating in the Promotion, free of charge, and they consent to the Promoter using their name and image in any future promotional material.
  23. CAUTION: Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Promoter reserves the right to refer the matter to law enforcement authorities and/or to seek damages or such other civil remedies as the Promoter may determine from time to time to the fullest extent permitted by law.

Personal Information:

  1. Immediately upon submission by an Eligible Claimant, their claim becomes the sole property of the Promoter.
  2. All information Eligible Claimants provide (“Personal Information”) will be used by the Promoter for the purpose of administering this Promotion and awarding rewards.
  3. The Promoter may disclose Eligible Claimants’ Personal Information to its contractors and agents to assist in conducting this Promotion and as required, to Australian regulatory authorities.

Promoter Opt-In:

  1. Should an individual consent to receiving future information from the Promoter, via placing a tick in the ‘opt in’ box featured on the Promotion claim site, information provided by the individual may be entered into a database and used by the Promoter, the Promoter's related entities and agencies engaged by the Promoter, for the Promoter's current and future promotional and marketing purposes without further reference or compensation to them. Should an individual who elects to opt in wish to opt out or access or update their information held by the Promoter at any time, they can contact the Promoter as per clause 44.
  2. The Promoter's privacy policy can be found at https://www.rinnai.com.au/support-resources/privacy-statement/.
  3. The Privacy Policy contains information on:
    1. how individuals may access the Personal Information that is held by the Promoter and seek correction of such information; and
    2. how individuals may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds the Promoter, and how the Promoter will deal with such a complaint.
    If an individual has any questions regarding their privacy, they should contact the Promoter using the contact details contained in this Privacy Policy.
  4. The Promoter is bound by the Australian Privacy Principles in the Privacy Act 1988.